Privacy Policy
Thanks for using ResumeGen.io ("we," "us," or "our") and trusting us with your career goals. Your privacy is critically important to us, and this Privacy Policy outlines how we collect, manage, and process your information when you use our resume scan, resume builder, cover letter generation, and mock interview services (the "Services") through our website www.resumegen.io (the "Website").
It is our policy to respect your privacy regarding any information we may collect while operating our Website and providing our Services. This Privacy Policy applies to all the services we provide.
Information We Collect
We only collect information that is necessary for providing and improving our Services. This includes:
- Account Information: When you register, we may collect your name, email address, and password.
- Resume and Cover Letter Data: To provide our core services, you will input and upload information related to your resume and cover letters, including your work history, education, skills, contact information, and any other content you choose to include.
- Mock Interview Data: If you use our mock interview feature, we may collect any feedback or notes generated during the interview. Please note that we do not record audio or video of your mock interview sessions.
- Usage Data: We may collect non-personally identifiable information about how you use our Website and Services, such as the features you access, the time and duration of your sessions, and your interactions with the platform.
- Technical Information: Like many online services, we may collect technical information such as your browser type, operating system, IP address, device information, and referring website.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to identify and track users, their usage of the Website, and their preferences.
How We Use Your Information
We use the information we collect to:
- Provide and facilitate the delivery of our Services, including resume building, scanning, cover letter generation, and mock interviews.
- Manage your account and communicate with you about your account or our Services.
- Improve our Services based on usage patterns and feedback.
- Personalize your experience.
- Respond to your inquiries and provide customer support.
- Ensure the security and prevent misuse of our Website and Services.
- Comply with legal obligations.
Sharing Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our Website, providing our Services, processing payments, or conducting analytics. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required to do so by law, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
We do not sell your personal information to third parties.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete personal data.
- Request the deletion of your personal data.
- Object to the processing of your personal data.
- Request restriction of processing.
- Data portability (in certain circumstances).
To exercise these rights, please contact us at contact@brainyscout.com. We will handle your request in accordance with applicable data protection laws.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. By using our Website, you consent to the use of these technologies as described below. You can manage your cookie preferences through your browser settings, which allow you to delete existing cookies and prevent new cookies from being stored. However, please note that disabling certain cookies may impact the functionality and user experience of our Website.
What are Cookies? Cookies are small text files that are placed on your device (computer, tablet, or mobile) by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies: We may use the following types of cookies:
- Essential Cookies: These cookies are necessary for the basic functioning of our Website and to enable you to use its features, such as accessing secure areas. Disabling these cookies may prevent you from using certain parts of our Website.
- Analytics Cookies: These cookies allow us to collect information about how visitors use our Website, such as which pages they visit most often and if they experience any errors. This helps us to improve the performance and design of our Website. We may use third-party analytics tools that use these cookies on our behalf.
- Functionality Cookies: These cookies allow our Website to remember choices you make (such as your language preference) and provide enhanced, more personalized features.
Managing Your Cookie Preferences: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options," "Tools," or "Preferences" menu of your browser. You can configure your browser to block all or some cookies, and to delete cookies that have already been stored. For more information about how to manage cookies, please refer to your browser's help documentation.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website or through other appropriate means. Your continued use of our Services after the changes take effect constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@brainyscout.com
Thank you for trusting us with your information. We are committed to protecting your privacy.